KB
Karina B

1 reviews | Active since Dec 2023

20 May 2025, 10:31

Rude consultants

So disgusted with this company i just bought a new vehicle and i am looking around for a suitable company to insure with. Just to have a consultant phone me this morning very rude and abrupt, and when i said i am just waiting to see what another company is quoting me she abruptly put the phone down in my ear. So i will definitely NOT be going with 1st for woman insurance...

Advice from my side... Training should be given to your consultants on proper phone etiquette and manners. This is the number that phoned me ***

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Replies (1)
1st for Women
1st for Women's reply20 May 2025, 10:35
Official
 
Good day 
We acknowledge receipt of your complaint and apologize for any inconvenience caused to you.
 Our team will be in touch with you to discuss your concerns and this matter will be escalated to the relevant department as soon as possible. 
Kind regards,
The First for Women Team