RIDICILOUS, TERRIBLE AND PATHETIC SERVICE

Such a RIDICILOUS, TERRIBLE AND PATHETIC SERVICE I receive from 1st FOR WOMAN. I submitted a claim and they sent their assessor to assess my washing machine and television, after they assessed my machine it is now malfunctioning and i made the insurance aware about the machine, by sending emails and calls they chose to ignore me and with the television they said its wear and tear and they not going to cover, at the same time they are going to repair it according to their assessment report