Review for 1st for Women Insurance – Unfair Treatment and Poor Service

I am extremely disappointed with the service and treatment I’ve received from 1st for Women Insurance. My husband was involved in an accident on the 22nd of April with my insured vehicle. The car was towed, and on the 29th of April, I was informed that it had been written off.

Since then, communication from 1st for Women has been inconsistent and unprofessional. After days of waiting, they finally contacted us—only to accuse me of being dishonest for two reasons: not disclosing a 2022 accident, and not mentioning that I own a second vehicle (which had nothing to do with the accident or this claim).

I was never asked to disclose unrelated past incidents or unrelated vehicles in the initial claim process. I disclosed all recent and relevant information as requested. It now feels like the insurer is looking for excuses to reject the claim instead of assisting us during this stressful time.

I expected 1st for Women to support and protect me, as any insurer should. Instead, I feel misled and unfairly treated. This experience has caused unnecessary distress, and I would not recommend 1st for Women to anyone looking for transparency and reliability.