sN
sandy N
1 reviews | Active since Jan 2014
15 Sept 2015, 14:26
REPAIRS NOT DONE AS REQUESTED
I PUT IN A COMPLAINT FOR MY RIGHT HAND DOOR AND BACK BUMPER IN AUGUST AND FIRST FOR WOMEN DECIDED TO SAY I HAD TO LAY ANOTHER CLAIM AND PAY EXCESS AGAIN. WHY SHOULD I PUT ANOTHER CLAIM WHEN THE INSURANCE ARE LIABLE TO PAY.
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1st for Women's replyOfficial
16 Sept 2015, 08:25Hello sandydn,
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the Customer Relations Specialist to revisit the decision, as well as the merits of the said claims.
We acknowledge the frustration and will provide feedback shortly.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the Customer Relations Specialist to revisit the decision, as well as the merits of the said claims.
We acknowledge the frustration and will provide feedback shortly.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply16 Sept 2015, 08:25
Official
Hello sandydn,
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the Customer Relations Specialist to revisit the decision, as well as the merits of the said claims.
We acknowledge the frustration and will provide feedback shortly.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the Customer Relations Specialist to revisit the decision, as well as the merits of the said claims.
We acknowledge the frustration and will provide feedback shortly.
Please accept our sincere apologies for the inconvenience caused.
Kind Regards,
The First for Women Team