Refusal to settle a claim
<p>Ive been with firstforwoman insurance since 2012 and have never had any husebreak, so i never had to claim for household contents. on the wekend of the 7th of April my house was broken into while i was away and now fistforwoman refuses to pay my claim.They have sent a letter of rejection stating that i said i had burglar alarm on my property which they found that i do not have- (upon their inspection ) this however isnt true because on my policy documents when asked if i have burglar alarm i sponded NO</p> <p> </p> <p>it is very upsetting to have firstforwoman try and dodge paying out a claim. it is taumatic enough to have people break into my house and ***** my property and now i must get so stressed dealing with insurance that gladly took my money every month</p>
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist, we confirm that the matter is currently with our Internal Dispute Resolution Department.
We understand the urgency of the matter and is treating it as such, final feedback will be supp**** to you soonest.
Kind Regards,
The First for Women Team.
We acknowledge receipt of your complaint.
As discussed with our Customer Relation Specialist, we confirm that the matter is currently with our Internal Dispute Resolution Department.
We understand the urgency of the matter and is treating it as such, final feedback will be supp**** to you soonest.
Kind Regards,
The First for Women Team.
Update:
We confirm that our Internal Dispute Resolution Team has been in constant contact with you, and the agreement is that they will provide you with final feedback on the outcome of the matter.
Kind Regards,
The First for Women Team.
Update:
We confirm that our Internal Dispute Resolution Team has been in constant contact with you, and the agreement is that they will provide you with final feedback on the outcome of the matter.
Kind Regards,
The First for Women Team.