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Daphne D

1 reviews | Active since Oct 2012

06 Nov 2023, 15:36

REDICULOUS INCREASE IN INSURANCE PREMIUMS

I have been with First for Women since 2009. I were very happy with the insurance policy that I have taken out. This however has changed. I received a Debiet notice on my bank account to be approved. The value of this new revised debit order is 32% more than the previous year. Needless to say I have declined this debit order approval.

Today I have phoned First for Woman about 5 times because the phone was disconnected continuously. When I finally got through I was told that First for Woman reviewed my policy and that is why there is such a big increase. Now, just note that I did nor make any changes to my life insurance policy. No additional benefits were added. The call center person told me that a review of your policy will result in an increase in your fees by a minimum of 15%. I have never heard of this! For no reason at all. They could not tell me why the sudden increase. JUST THAT IT IS A FIVE YEAR REVIEW.

I am very unhappy with this. I have asked them to get one of their managers to phone me. And this will definitely not happen.

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Replies (1)
1st for Women
1st for Women's reply06 Nov 2023, 15:41
Official
Hi Daphne, 
 
 We are disappointed to hear about your service experience. 
 
Please provide us with your policy number for the relevant team to contact you. 
 
 Kind Regards,

The 1st for Women Team