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Sally-Anne Smith

1 reviews | Active since Feb 2020

07 Apr 2026, 23:45

Really BAD / NON Existent Service when lodging or trying to lodge a claim.

If there was an option to give NO stars I would !!!!! Lack of communication, when lodging a claim and after lodging a claim - untrained staff, disinterested staff - I could go on & on. Would definitely not recommend this company to anyone looking for an insurance provider.

0
Replies (1)
1st for Women
1st for Women's reply08 Apr 2026, 08:13
Official
Hi Sally-Anne, 
 
We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,

The 1st for Women Team