proffesional service

1. warm welcome from Juluis and Josephine and Moses<br> 2. i was made to feel at ease given the fact that accidents make one edgy<br> 3. my being a few minutes behind scheduled time was joked about and my apology well received .<br> 4. the language used with was accomodative of the fact that i am not a language one speaker.<br> 5. my concerns were all attended to.<br> 6. the way foward and what i am to expect from here was well unpacked.