SM
Sibusiso M

1 reviews | Active since Oct 2012

20 Jul 2017, 12:21

Premium deducted with easy, but when you want to claim it's a different story!!!

<p>I have sent numerous (since June) emails wanting to submit a claim, I am still waiting for feedbac****</p>

0
Replies (2)
1st for Women
1st for Women's reply20 Jul 2017, 12:31
Official

We acknowledge receipt of your complaint.

As discussed with one of our Customer Relation Specialists, we have requested that you are contacted by the claims department to register the claim.

Kind Regards,
The First for Women Team.

1st for Women
1st for Women's reply20 Jul 2017, 12:50
Official

Update:

The claims department contacted you and we confirm that the claim has been finalised and that authorisation was sent to the service provider who will be in contact with you to arrange for the replacement of the windscreen.

We are pleased that this matter has been resolved.

Kind Regards,
The First for Women Team.