EN
Ephraim N
1 reviews | Active since Jun 2025
04 Feb 2026, 14:17
Poor Service to clients
I want to echo my disappointment that its been over 260 days and I have not received any communication regarding my refund. I was involved in an accident and did all the paper work but still no communication , and the 180 days as per your process period has lapsed but I am not getting any help from you.
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Replies (2)
1st for Women's replyOfficial
04 Feb 2026, 14:19Hi Ephraim,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
1st for Women's reply04 Feb 2026, 14:19
Official
Hi Ephraim,
We are disappointed to hear about your service experience.
Kindly note that your matter has been escalated to the relevant team to look into.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
EN
Ephraim N's updateReviewer Update
06 Feb 2026, 11:20Good day,
I am still waiting for feedback on the query I raised on the 4th of February 2026. No one has contacted me as yet.
I am still waiting for feedback on the query I raised on the 4th of February 2026. No one has contacted me as yet.
EN
Ephraim N's update06 Feb 2026, 11:20
Reviewer Update
Good day,
I am still waiting for feedback on the query I raised on the 4th of February 2026. No one has contacted me as yet.
I am still waiting for feedback on the query I raised on the 4th of February 2026. No one has contacted me as yet.