CM
Ciki M

1 reviews | Active since Jun 2015

16 Apr 2021, 16:57

Poor service on claims

Claim submitted on Monday 12 April and only after I called in on Friday 16 I'm told your company is waiting for a call recording of my advice when I took the insurance. Now I'm expected to wait another 5 days without a car to find if a claim is successful or not. Where is the urgency?

0
Replies (1)
1st for Women
1st for Women's reply16 Apr 2021, 17:04
Official
Hi Ciki,

We acknowledge receipt of your complaint. 

We will be in contact with you to discuss your concerns. 
 
Kind Regards,
The 1st for Women Team