Poor service

good day

I am really dissatisfied with the feedback from first for women,three times in a row I have been sending my sumsung phone back and receive a new one. First for women s supplier gave me a new phone and three months later same problem.

I called first for women on thursday requesting assistance in resolving this matter,was told someone will.contact me in 24hrs time. Till to date nothing.. it's clear that samsung phones have an issue therefore I request that my fone be replace with a different fone of the same value just not a Samsung. This is a huge inconvenience on my side and unacceptable .