Poor service delivery

This won't come at a surprise to most but this is by far the worst and most pathetic company to deal with when you sign up the sales guys are so enticing that you get bluffed cause the after sales service is so poor that 1 may think it's a prank I assure you this is no joke they have my vehicle more than 3 weeks nothing has been repaired I was promised delivery of me car today I took off from work and still no car the claims processor promised the car will be delivered today which was a lie she emailed me saying the the car was been loaded onto the truck and will be delivered today which was a lie cause the towing company is saying the the car is still blocked by other cars which is not my problem I lost a days pay and commission just to accommodate these *********** bunch of employees at 1st for women from call center to processor and assessor I have had no joy and this is my first claim ever and it has been such a terrible experience I work in retail and understand that customer service is very important these guys should not be lying to customers it is wrong and all levels no follow ups no feedback emails are responded to after lengthy periods of time and I had to call numerous amount of times to get feedback . Even when you call they place you on hold more than you talk to some one this is VERY POOR SERVICE