KG
Kevashni G

1 reviews | Active since Mar 2012

06 Dec 2022, 08:14

poor service and no call back from consultant

FFW Insurance claims to be the best and assist you asap, I called in yesterday the 5/12 to log a claim the consultant said the line is bad he will call me back, till today no call back, what disgusting service and shows they dnt actually give a **** about here clients once they get the business, very poor service and I will move from them to another insurer.

0
Replies (2)
1st for Women
1st for Women's reply06 Dec 2022, 08:20
Official
Hi Kevashni,
 
We are disappointed to hear about your service experience. 

Kindly provide us with your ID or policy number and contact number in order for us to escalate the matter.
 
Kind Regards,
The First for Women Team
1st for Women
1st for Women's reply06 Dec 2022, 09:44
Official
Thank you so much for coming back to us. 

Our team will be in touch with you to assist.

Kind Regards,
The First for Women Team