BB
Bradley B
1 reviews | Active since Apr 2011
04 Apr 2016, 11:15
Poor Service after 5 years
As a customer with First for women with 3 vehicles and my household content on there books, the level of service is **********. Consultants do not listen to the nature of your query nor does anyone comeback to you if you need a reply. I will be taking my 3 vehicles and my household content insurance to another Service provider. You claim once after 5 years and this is the service you get. y<br>
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1st for Women's replyOfficial
04 Apr 2016, 13:51Hello Airynne,
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has been in contact with you to discuss the details around your experience with our staff.
We acknowledge that there was minimal attention paid to your requests which has ultimately resulted in your decision to cancel your business with us. We assure you that the behaviour will indeed be addressed on an internal basis.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has been in contact with you to discuss the details around your experience with our staff.
We acknowledge that there was minimal attention paid to your requests which has ultimately resulted in your decision to cancel your business with us. We assure you that the behaviour will indeed be addressed on an internal basis.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply04 Apr 2016, 13:51
Official
Hello Airynne,
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has been in contact with you to discuss the details around your experience with our staff.
We acknowledge that there was minimal attention paid to your requests which has ultimately resulted in your decision to cancel your business with us. We assure you that the behaviour will indeed be addressed on an internal basis.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the customer relations specialist has been in contact with you to discuss the details around your experience with our staff.
We acknowledge that there was minimal attention paid to your requests which has ultimately resulted in your decision to cancel your business with us. We assure you that the behaviour will indeed be addressed on an internal basis.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team