KM
Kedibone M
1 reviews | Active since Jul 2020
17 Jul 2020, 14:25
Poor service
I have joined 1st for woman in March 2020.I asked them to deduct the premium on the 20th each month. They deduct on the 19th despite several calls they still deduct on the 19th.its worse for July they deducted on the 17th.Why am I been treated like that. Why r u not honoring the agreement. This is poor service..
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Replies (2)
1st for Women's replyOfficial
17 Jul 2020, 14:55Hi Kedibone,
We would like to apologise for any inconvenience we may have caused.
We have escalated your matter to our team to look into.
They will be in contact with you.
Kind Regards,
The 1st for Women Team
We would like to apologise for any inconvenience we may have caused.
We have escalated your matter to our team to look into.
They will be in contact with you.
Kind Regards,
The 1st for Women Team
1st for Women's reply17 Jul 2020, 14:55
Official
Hi Kedibone,
We would like to apologise for any inconvenience we may have caused.
We have escalated your matter to our team to look into.
They will be in contact with you.
Kind Regards,
The 1st for Women Team
We would like to apologise for any inconvenience we may have caused.
We have escalated your matter to our team to look into.
They will be in contact with you.
Kind Regards,
The 1st for Women Team
1st for Women's replyOfficial
21 Jul 2020, 13:25Hi Kedibone,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The 1st for Women Team
The 1st for Women Team
1st for Women's reply21 Jul 2020, 13:25
Official
Hi Kedibone,
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
We confirm that our Customer Relation Specialist made contact with you and discussed the outcome of your complaint.
You are welcome to contact us should you wish to discuss the matter further.
Kind Regards,
The 1st for Women Team
The 1st for Women Team