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lerato.ranthako lerato.ranthako

1 reviews | Active since Sept 2016

28 Apr 2022, 07:44

Poor service

I logged a claim for my laptop and was told that when it was accessed it should work just needed to be taken for repairs.i did and the report came back that the mother board is not working and it will cost a new laptop to fix my old one .I am shocked because that not want the consultant told me

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Replies (1)
1st for Women
1st for Women's reply28 Apr 2022, 08:43
Official
Hello Lerato, 

We are disappointed to hear about your service experience. We note that the matter has been escalated to our Internal Disputes team to investigate further. They will be in contact with feedback.

Kind Regards,
 The 1st for Women Team