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lerato.ranthako lerato.ranthako
1 reviews | Active since Sept 2016
01 Nov 2019, 06:55
Poor service
My telephone discussion with a sale consultant was my business insurance will be 150 .I then called to increase the Geyser cover from 5000 to 1000 my insurance increased to 300 .I then called and advise three consultant that I spoke to them that was not the agreement as per email send policy document .I am surprised I am debit 280 no agreement made
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Replies (2)
1st for Women's replyOfficial
01 Nov 2019, 13:37Hi Lerato,
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will be in contact with you to address your concerns.
Kind Regards,
The 1st for Women Team.
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will be in contact with you to address your concerns.
Kind Regards,
The 1st for Women Team.
1st for Women's reply01 Nov 2019, 13:37
Official
Hi Lerato,
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will be in contact with you to address your concerns.
Kind Regards,
The 1st for Women Team.
We are concerned to hear about your service experience and would like to assist you.
One of our Customer Relation Specialist will be in contact with you to address your concerns.
Kind Regards,
The 1st for Women Team.
1st for Women's replyOfficial
08 Nov 2019, 10:55Update:
We confirm that this was indeed an error from our side, which we sincerely apologise for.
We are pleased that this matter has since been resolved to your satisfaction.
Kind Regards,
The 1st for Women Team.
We confirm that this was indeed an error from our side, which we sincerely apologise for.
We are pleased that this matter has since been resolved to your satisfaction.
Kind Regards,
The 1st for Women Team.
1st for Women's reply08 Nov 2019, 10:55
Official
Update:
We confirm that this was indeed an error from our side, which we sincerely apologise for.
We are pleased that this matter has since been resolved to your satisfaction.
Kind Regards,
The 1st for Women Team.
We confirm that this was indeed an error from our side, which we sincerely apologise for.
We are pleased that this matter has since been resolved to your satisfaction.
Kind Regards,
The 1st for Women Team.