eV
elise V

1 reviews | Active since Oct 2015

18 Dec 2015, 07:26

Poor Service

I lost my policy number and contacted them via mail as I they did not come back to me personally.<br> I have now waited for over 3 days for a response to send me my policy number so that I can claim put still no feedback or response. I am def considering moving to another insurance company.

0
Replies (1)
1st for Women
1st for Women's reply18 Dec 2015, 09:09
Official
Hello elise9vermeulen,

Thank you for bringing this matter to our attention.

We confirm that the customer relations specialist has attempted to reach you telephonically as well as by way of electronic mail to supply the policy number.

We apologise for the inconvenience caused and trust that the matter has been resolved.

Kind Regards,

The First for Women Team