PN
Preggy N

1 reviews | Active since Aug 2022

24 Oct 2024, 16:08

POOR SERVICE 1ST FOR WOMEN

I tried to call First for women over 8 times to get a quote for Legal cover plans. They kept putting me through the switch board which took ages to answer (over 10min no answer). I asked for them to call me back and they promised within minutes, however no calls. It has been 2 days trying and I'm fed up with the service. Imagine if I had an urgent legal matter to discuss, how long would I have to wait.

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Replies (1)
1st for Women
1st for Women's reply24 Oct 2024, 16:20
Official
Hi Preggy, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards,

The 1st for Women Team