CA
Charlene A
1 reviews | Active since Nov 2015
06 Nov 2015, 09:50
Poor Service
I went onto First for Women's website to manage my policy - I could not remember my password so i clicked the \forgot password"link and... nothing happened. No email link to reset my password. Then"
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1st for Women's replyOfficial
06 Nov 2015, 12:30Hello candrew,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
The two matters are being addressed and investigated in it's entirety.
Detailed feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
The two matters are being addressed and investigated in it's entirety.
Detailed feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply06 Nov 2015, 12:30
Official
Hello candrew,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
The two matters are being addressed and investigated in it's entirety.
Detailed feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the matter.
The two matters are being addressed and investigated in it's entirety.
Detailed feedback on the outcome will be communicated as soon as possible.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team