EN
Ephraim N

1 reviews | Active since Jun 2025

06 Aug 2025, 10:23

Poor Customer Service

I paid access for my car to be fixed and still waiting for my refund R8100 after submitting sufficient evidence. The only time I receive updates is when I send an email inquiring about the progress, and it's been more than 2 months now. Customer service is key to retaining clients.

0
Replies (1)
1st for Women
1st for Women's reply06 Aug 2025, 10:25
Official
Hi Ephraim, 
 
We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,
The 1st for Women Team