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1 reviews | Active since Mar 2017

28 Mar 2017, 11:58

Poor Customer Retention

<p>I submitted an online request TWICE for a call back to review my vehicle insurance policy. </p> <p>I have not received any call back to date.</p>

0
Replies (5)
1st for Women
1st for Women's reply28 Mar 2017, 12:14
Official

Thank you for bringing this matter to our attention.

We have escalated the matter to the customer relations team who will be in contact with you shortly.

Apologies for the inconvenience and frustration caused.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply28 Mar 2017, 12:14
Official

Thank you for bringing this matter to our attention.

We have escalated the matter to the customer relations team who will be in contact with you shortly.

Apologies for the inconvenience and frustration caused.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply28 Mar 2017, 12:15
Official

Thank you for bringing this matter to our attention.

We have escalated the matter to the customer relations team who will be in contact with you shortly.

Apologies for the inconvenience and frustration caused.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply28 Mar 2017, 12:15
Official

Thank you for bringing this matter to our attention.

We have escalated the matter to the customer relations team who will be in contact with you shortly.

Apologies for the inconvenience and frustration caused.

Kind Regards,

The First for Women Team

1st for Women
1st for Women's reply28 Mar 2017, 15:38
Official

Update:

We have tried to reach you telephonically as well as by way of electronic mail.

Hope to hear from you as soon as possible in order for us to assist further.

Regards,

First for Women