Poor Communication

They don't deserve any stars when it comes to scratch and dent cover. On the 15th of December 2025, they were supposed to put me in contact with the relevant department. Up to now, nobody has responded to me. When it comes to fixing scratch claim, everyone dissappears and dont hear back from them again. What a shame, the pride themselves in other areas, but not with the scratch and dent policy. Paid my money for nothing for over a year. Disgrace to the community. Ripping people off like this. Pity no one wants to respond.