MA
Merth A

1 reviews | Active since Jul 2016

27 Oct 2024, 11:30

Poor

Everyday I have to take a bolt, I get more angry with 1st for women. The courtesy has been on a zero, cos as much as we are digital we need to be informative and communicative regarding changes and how things work. Never thought I’d go through this , my finances are going backwards just because someone felt they didn’t have to speak to me. In turn I couldn’t get my car hire and now have to use bolt and spend heaps of money and I work terrible shifts. So I’m just disgusted by lack of empathy and just common customer care.

0
Replies (1)
1st for Women
1st for Women's reply27 Oct 2024, 11:32
Official
Hi Merth Adolph
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards, 

The 1st for Women Team