Policy No ***

Item: 1st for Women
Rating: 1
Author: Amanda R

I lodged a complaint on my cellphone insurance for First for women. They called me to ask if i could send my bank statement. That was done. No one has contacted me whatsoever or inform me of any progress in regards to my complaint. They service is pathetic

Helpful (0)

Replies (3)

1st for Women's replyOfficial

19 Jan 2018, 12:12

We acknowledge receipt of your complaint.

We apologise for your experience, we have requested that you are contacted by the relevant claims branch to discuss the outcome of your claim with you.

Kind Regards,
The First for Women Team.

1st for Women's reply19 Jan 2018, 12:12

Official

We acknowledge receipt of your complaint.

We apologise for your experience, we have requested that you are contacted by the relevant claims branch to discuss the outcome of your claim with you.

Kind Regards,
The First for Women Team.

Amanda R's updateReviewer Update

19 Jan 2018, 13:08

Hi Dorothy My contact no is ********** 393. Please check on your records of my complaint can you please call me at 14:00.

Amanda R's update19 Jan 2018, 13:08

Reviewer Update

Hi Dorothy My contact no is ********** 393. Please check on your records of my complaint can you please call me at 14:00.

1st for Women's replyOfficial

19 Jan 2018, 16:17

Update:

We are pleased to confirm that the matter has been resolved.

Kind Regards,
The First for Women Team.

1st for Women's reply19 Jan 2018, 16:17

Official

Update:

We are pleased to confirm that the matter has been resolved.

Kind Regards,
The First for Women Team.