1 reviews | Active since Aug 2017
Please help met get rid of your circus friends
I was with First For Woman and with my policy I had the option to get a Netstar Tracking device. To my total dissapoited and horror I deviced to pay for this "service".
During my time with FFW and Netstar they sent me 4 messages that they received my call for help and I must press 1 for help. The first time I thought this was a mistake and canceled the message with option 2. The second time I was upset because being a single woman alone, what if I was really in need of help. So I pressed 1. Till this day, no help has arrived. The last two times I was so upset I just reported it. Guess what? Still no response.
Late last year I could get more affordable insurance and moved from FFW. They assured my if I canceled my policy that my Netstar will also be canceled. I never had an issue with FFW themselves.
2 months ago, they decide in the middle of the month to take just under R1000 Out of my account. No explication, no phone call. Nothing. If i phone the one lady either raises het voice at me or the others just leave the phone on in the background. Fun hey? You take my fuel money for the rest of the month and just have fun with my airtime for the rest of the time.
This month guess who decides they need to *** me over once again? .
Once again it costs me money to get my money back. Makes sense hey?
FFW please get the right people in touch with me. You offered me a better premium about a month ago and I would have taken it but I was transfered to sort this out first and as you can hear it didn't go to well.
Please help and do not do business with these clowns.
Thank you in advance
We are concerned to hear of this experience. This matter will be escalated for investigation, and we will arrange for you to be contacted with feedback.
We are concerned to hear of this experience. This matter will be escalated for investigation, and we will arrange for you to be contacted with feedback.
