BK
Bongy K

1 reviews | Active since Aug 2022

24 Oct 2023, 16:25

Pay back my warranty money

I have 0 rating for you,,You are very good at marketing can but you do not disclose everything, can I have my money back since you failing to pay for my claim so I can be able to fix my car I am now stuck car in the garage because of you I was never ever going to take your Warranty cover with you if you did not say you cover Clutch and Pedals . Hyndai told me that I am supposed to pay diagnostic fee which is R3500 as well because you do not cover that ...the only reason I took your Warranty was to pay for clutch and pedal future I am having a problem but now . , I have been with you for almost 2 years and now when it is time to claim you are giving me stories. If I had save for my car at a bank I was not going to have this issue, I was going to save for almost R8000 or more,,,, So what do I do now??????? number ***

0
Replies (1)
1st for Women
1st for Women's reply24 Oct 2023, 16:27
Official
Hi Bongy, 
 
 We are disappointed to hear about your service experience. 
 
 Kindly note that your matter has been escalated to the relevant team to look into. 
 
 Kind Regards,

The 1st for Women Team