SL
Shaun L

1 reviews | Active since Jul 2016

28 Jul 2016, 09:48

Pathetic Service

<p>Their client rode into me and when I contacted them with regards to assisting me it has taken them over a month to assist me. Then I get told that the claim is with the manager to approve and this was given to him on the 26th of July, I have heard nothing else so I followed up today the 28th July and he is out for the day so my claim must wait. They seem to waste my time and could not be bothered with helping me.</p> <p>I am still waiting to get my car in to a panel beater so that I can drive my own car as it is I am borrowing a car and they dragging their feet. </p> <p>Seems that they do not even keep their word as they promise to contact me yet i am always contacting them wasting my airtime for what seems to be a dead end. </p> <p>Cherry on top only one manager can assist with the claim and he is out, so begs the question if he gores on leave does the company then shut down? answer for that is seems to be YES.</p> <p>Very bad service and no one even says sorry about the inconvenience either.</p> <p> </p>

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Replies (1)
1st for Women
1st for Women's reply28 Jul 2016, 10:29
Official

Thank you for bringing this matter to our attention.

We have escalated the matter to the relevant team to ensure urgent feedback.

Contact will be established with you shortly.

Please accept our sincere apologies for all the inconvenience caused.

Kind Regards,

The First for Women Team