1 reviews | Active since Mar 2013
PATHETIC LYING ********** INSURANCE *********** AND STANK ATTITUDE CONSULTANTS
I had the most disgusting service from First For Women not only with my household insurance but also with my car insurance. Pathetic Pathetic Pathetic PATHETIC! After the regular driver scratched the car in the parking lot of a mall. I filed a claim for an accident. The claim was rejected after it was found that the cost to repair would be less than the excess fee. This claim was handled by Tswarelo Magaba. I was notified of the rejection by Jade Myers. Because I had a dent and tyre cover, I enquired about this cover to repair the vehicle. Wow!!!! Little did I know that I would be opening a can of worms, being sent from pillar to post speaking to the most *********** employees to over walk this earth. A lady by the name of Luanda, I think told me that my claim for dent and over was IMMEDIATELY rejected without even being evaluated because I did not do an inspection on the vehicle when applying for the VAP, how strange that i was told to go for an inspection only if I wanted immediate cover. I explained this to Luanda 150 times and even told her to refer back to the telephone conversation I had with the consultant when opening the VAP cover. STRANGELY ENOUGH THE POLICY WAS UPDATED WITH THE VAP COVER, MONEY FOR THIS COVER WAS TAKEN FROM MY ACCOUNT BUT WHEB ITS TIME TO PAY OUT, IM TOLD THAT I CANY CLAIM??????? WHY DID YOU DEBIT MY ACCOUNT THEN IF I CANT BE COVERED??????? Ziningi told me that she would call me back in this regard but never called me BACK! I later called back at 13:00 on Saturday 7 March and was told that ZININGI had left and that I can report FFW if I want to. I have ALREADY CANCELED MY HOME INSURANCE BECAUSE OF THE INCOMPETENCE OF FFW. AND NOW MY CAR INSURANCE. PATHETIC, ********** AND *****!
