Pathetic customer service from 1st For Women

I wouldn’t even give them a one! I should’ve listened to everyone telling me not to sign up with 1st For Women but I was the idiot. My premium went up almost every month while my car deprecated. I cancelled my car insurance with 1st For Women after getting a better deal with a different insurance company and they still debited my account. Asked my bank to reverse the debit order because Wayne from 1st For Women said that’s the only resolution, and my bank said they can’t because 1st For Women put a BLOCK on the debit order. Now I have to fight for a refund! Such disgusting customer service! I want my money back! I have been on the phone since the 31 August, wasting my own airtime and still no refund. Still no resolution!