Pathetic Customer Service

<p>For the company that prides itself in catering for the needs of SA woman, their service is appalling to say the list.</p> <p>My fiancee was involved in a car accident on the 3rd of October and it is now the 15th of November and the panel beater hasn't been given a go ahead to start the job.</p> <p>The accident happened around 8h00am and they only sent the tow truck 2 hours later. She was left exposed to ******** activities for 2 hours waiting for a tow truck and mind you this is woman who has just been in a huge car accident. A day later we called to request a courtesy car and we only received it 2 days later. The courtesy car period has now expired and have been spending R1800 per week on car hire...I find this totally ridiculous and unfair.</p> <p>Ever since the accident no ONE from first for woman called to give us an update on the vehicle. Everytime we call, we get promises to be called back and no one bothers to call back. </p> <p> </p> <p> </p>