Pathetic claims process/ service

I am totally disgusted by the pathetic service received from First for Women. Had my vehicle ****** and they have been giving me the run around from day 1. Sat on hold for over 30minutes today to be put through to a manage but like all other calls there are never managers available. Consultants are very rude once you get to speak to them. I don’t recommend anyone take up their “services” because you will just be in for disaster. To those that are already caught up in their so called insurance I suggest you change before u go through what I am.