Pathetic Claims Handling Process

Spouse launched a Claim following a midday Sunday car accident last week. To date only communication was that an assessor was sent sometimes last week and latest early this week all will be sorted. Panel beaters nor ourselves have not heard a word from First for Women. I have made numerous calls and send mail to no avail.

Coming from an Insurance Claims background their Claim experience is shocking. As the old saying says - insurer's true colours are revealed at Claim stage!!!!!