Pathetic

You guys are pathetic hey, so I have a claim for scratches and now you guy quoted higher meaning now I have to take out my money which I don’t have, I asked the claim consultant to pay me I’ll use my own repairer since I already claimed for a dent. Doesn’t it make sense to use different repairers on one car? Now they’ll be messing my car with different paint and repairer is cheaper than yours.. pay my claim and I’ll use my own repairer please.