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shaheed E

1 reviews | Active since Oct 2014

22 Dec 2025, 16:40

Pathetic

Contacted 1st for womannon friday morning.gave in my paperwork.I requested that the claims advisor confirm that she received my paperwork.I sent her a follow up this morning and still nothing.i continue to follow up,your advisors need to keep your clients up to date.i am paying the excess even though it was not my fault.when is your legal department going to give me an update in reclaiming my excess?

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Replies (2)
1st for Women
1st for Women's reply22 Dec 2025, 16:43
Official
Good day Shaheed,

This is concerning to hear, and we will look into this.

Our team will be in touch with feedback.

Kind Regards,
The 1st For Women Team.
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shaheed E's update23 Dec 2025, 12:13
Reviewer Update
Still awaiting feedback.
I need this to resolved.
I followed up with company which knocked me.legal services dragging there feet.