1 reviews | Active since May 2015
Pathetic
My car was in a accident on the 24th Jan 2018, it's the 01st February and my claim hasn't been resolved, Tell me why are you an insurance company if you tell me i need to get an accident report myself to give to you so you can do your job? and yet you happily debit money from my account on a monthly basis with no hesitation. I'm so disgusted
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The First for Women Team.
We acknowledge receipt of your complaint.
One of our Customer Relation Specialists will be in contact with you to discuss your concerns.
Kind Regards,
The First for Women Team.
Update:
One of our Customer Relation Specialist contacted you about the time frame of the claim as well as the report that was requested from you. We apologise if we have offended you in any way, we will certainly investigate your allegations and address it on an internal basis.
The call was lost and we have attempted to contact you back, without success. As agreed, we will direct message our contact details to you.
Please feel free to contact our Customer Relation Specialist for further assistance.
Kind Regards,
The First for Women Team.
Update:
One of our Customer Relation Specialist contacted you about the time frame of the claim as well as the report that was requested from you. We apologise if we have offended you in any way, we will certainly investigate your allegations and address it on an internal basis.
The call was lost and we have attempted to contact you back, without success. As agreed, we will direct message our contact details to you.
Please feel free to contact our Customer Relation Specialist for further assistance.
Kind Regards,
The First for Women Team.