yG
yajna G
1 reviews | Active since Dec 2011
08 Sept 2015, 21:56
Overcharged
I have an email after I requested cancellation which offered me a discount/reduced rate<br> <br> I was charged with the full R700!<br> <br> Now I just want to cancel again!!!
Helpful (0)
Replies (1)0
Replies (1)
1st for Women's replyOfficial
09 Sept 2015, 16:44Hello anonymous101,
Thank you for bringing this matter to our attention.
We have in the interim referred the matter to the Customer Relations Specialist who will contact you to discuss and conclude your concerns.
We will also investigate the feedback pertaining to the email and will revert accordingly.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We have in the interim referred the matter to the Customer Relations Specialist who will contact you to discuss and conclude your concerns.
We will also investigate the feedback pertaining to the email and will revert accordingly.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
1st for Women's reply09 Sept 2015, 16:44
Official
Hello anonymous101,
Thank you for bringing this matter to our attention.
We have in the interim referred the matter to the Customer Relations Specialist who will contact you to discuss and conclude your concerns.
We will also investigate the feedback pertaining to the email and will revert accordingly.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We have in the interim referred the matter to the Customer Relations Specialist who will contact you to discuss and conclude your concerns.
We will also investigate the feedback pertaining to the email and will revert accordingly.
Please accept our sincere apologies for all the inconvenience caused.
Kind Regards,
The First for Women Team