ST
Sphiwe T
1 reviews | Active since Feb 2022
16 Feb 2022, 21:17
Over a month claim process!!
It's almost been two months since my car has been in an accident and I'm still waiting for my claim to be processed and resolved. I have had to call and follow up since the first representative assigned to my matter(Ayanda)she wasn't proactive or communicating, I literally had to call daily until a new representative was assigned. I'm forever having to call them myself!!! Andrew just tells me he will call to update, days go by and I STILL HAVE TO CALL THEM MYSELF! The 30day courtesy car period is ending tomorrow, I'M STILL WITHOUT A CAR OR ANY RESOLUTION FROM 1ST for Women!
WORST INSURER BY FAR!!!
Helpful (0)
Replies (3)0
Replies (3)
1st for Women's replyOfficial
16 Feb 2022, 21:59Hi Sphiwe
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
1st for Women's reply16 Feb 2022, 21:59
Official
Hi Sphiwe
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
We acknowledge receipt of your complaint.
Our team will be in contact with you to discuss your concerns.
Kind Regards,
The 1st for Women Team
ST
Sphiwe T's updateReviewer Update
18 Feb 2022, 07:50Good day
Thank you for your call yesterday and for the extension on my catesy car, I really appreciate all the efforts.
I will await the next step of this process as per our conversation.
Thank you for your call yesterday and for the extension on my catesy car, I really appreciate all the efforts.
I will await the next step of this process as per our conversation.
ST
Sphiwe T's update18 Feb 2022, 07:50
Reviewer Update
Good day
Thank you for your call yesterday and for the extension on my catesy car, I really appreciate all the efforts.
I will await the next step of this process as per our conversation.
Thank you for your call yesterday and for the extension on my catesy car, I really appreciate all the efforts.
I will await the next step of this process as per our conversation.
ST
Sphiwe T's updateReviewer Update
21 Feb 2022, 20:37Good day
According our conversation you said that I will get feedback on Monday, Handro called and but said Ayanda will call me and that was at around 10:00 to 10:30 in the morning but I still have not gotten any feedback or a call from anyone again.
According our conversation you said that I will get feedback on Monday, Handro called and but said Ayanda will call me and that was at around 10:00 to 10:30 in the morning but I still have not gotten any feedback or a call from anyone again.
ST
Sphiwe T's update21 Feb 2022, 20:37
Reviewer Update
Good day
According our conversation you said that I will get feedback on Monday, Handro called and but said Ayanda will call me and that was at around 10:00 to 10:30 in the morning but I still have not gotten any feedback or a call from anyone again.
According our conversation you said that I will get feedback on Monday, Handro called and but said Ayanda will call me and that was at around 10:00 to 10:30 in the morning but I still have not gotten any feedback or a call from anyone again.