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yajna G

1 reviews | Active since Dec 2011

01 Apr 2015, 13:41

One hand doesn't know what the other is doing

was strangely contacted last week regarding a premium discount<br> <br> The man from customer service in JHB offered me this discount, I said I would activate it but the line got cut-off<br> <br> When called back today I was told I don't qualify this month<br> <br> I do not understand WHAT IS GOING ON<br> <br> Wasting my time<br> <br> If I qualify that's great, do it... but I have now spoken to 3 different people about it and it was unnecessary

0
Replies (1)
1st for Women
1st for Women's reply02 Apr 2015, 16:51
Official
Hello anonymous101,

Thank you for bringing this matter to our attention.

We have in the interim escalated the matter to the Customer Relations Team for further investigation.

We assure you detailed feedback on the outcome to resolve the confusion.

Please accept our sincere apologies for the inconvenience caused.

Kind Regards,

The First for Women Team