NM
Nompumelelo M
1 reviews | Active since May 2012
29 Jan 2015, 19:48
now I dont have an Insurance
In december last year I changed my car insurance from private use to business use, I was paying R680 and it went up to R731. To my suprise when they deducted R1300 was taken from my account. I called and was given lots of stories 1 I was mistakely charged for another car<br> 2 I am suppose to pay both instalments because I changed insurance <br> 3 the R680 was from the 1st to the 19th and the R731 from 20th to 27th. I must say i am confused and really ****ed off....<br> <br> <br> <br> <br> <br> <br>
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1st for Women's replyOfficial
30 Jan 2015, 12:38Hello Motlhabane0505,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the concerns raised.
We understand that an investigation is underway to confirm what the cause or reasons are for the deductions that have been debited from your account.
We assure you that the matter is being attended to and feedback on the outcome will be communicated as soon as possible.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the concerns raised.
We understand that an investigation is underway to confirm what the cause or reasons are for the deductions that have been debited from your account.
We assure you that the matter is being attended to and feedback on the outcome will be communicated as soon as possible.
Kind Regards,
The First for Women Team
1st for Women's reply30 Jan 2015, 12:38
Official
Hello Motlhabane0505,
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the concerns raised.
We understand that an investigation is underway to confirm what the cause or reasons are for the deductions that have been debited from your account.
We assure you that the matter is being attended to and feedback on the outcome will be communicated as soon as possible.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We confirm that the Customer Relations Specialist has been in contact with you to discuss the concerns raised.
We understand that an investigation is underway to confirm what the cause or reasons are for the deductions that have been debited from your account.
We assure you that the matter is being attended to and feedback on the outcome will be communicated as soon as possible.
Kind Regards,
The First for Women Team