nN
ntwanano N
1 reviews | Active since Apr 2018
08 Mar 2026, 07:21
Not taking clients serious 😒
They don't attend to client's email it's weeks and no one has contacted me regarding my claim for a refund, An email for cancelation was sent and yet they debited my account, now I'm sending email for a refund no one has bothered to contact me
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Replies (2)
1st for Women's replyOfficial
08 Mar 2026, 15:05Good day Ntwana. We are so sorry to hear about the experience. Please accept our apologies for the lack of communication. We have escalated the matter for the claims department to contact you. Thank you. The FFW Team
1st for Women's reply08 Mar 2026, 15:05
Official
Good day Ntwana. We are so sorry to hear about the experience. Please accept our apologies for the lack of communication. We have escalated the matter for the claims department to contact you. Thank you. The FFW Team
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ntwanano N's updateReviewer Update
15 Mar 2026, 20:41It's Over a week now, and no contact yet, I guess I should keep waiting and waiting to get assistance.
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ntwanano N's update15 Mar 2026, 20:41
Reviewer Update
It's Over a week now, and no contact yet, I guess I should keep waiting and waiting to get assistance.