RJ
Rachael J

1 reviews | Active since Jan 2017

17 Jan 2019, 14:57

Not first for women at all

I have cancelled my policy with first for women. This is by far the worst insurance I've ever come across. The name "first for women" is entirely a sales pitch. In fact, this is targeting women in very ********* ways. I have a ford figo 2015 model. No accidents, incredibly low mileage and in a great condition. I am over 25 years old. I live and work in very good neighbourhoods with great security and professionalism. My insurance premium on the car alone increased by R600 per month in just 2 years with high excesses. The telephone consultants seem trained in gaslighting the clients. This company is socially immoral, in my view. It seems like they target women because they assume no fight and less knowledge. Every consultant I dealt with was crass and aggressive in their approach of defending the terrible premiums and had the most illogical and nonsensical argument of "this is just how it is" and "we are different from other insurances". As if I'm delusional about being ********** when its so obvious. First for women is not a standalone new company in an unexplored business area and it is extremely comparable to others in the insurance industry. My new insurance monthly premium is literally R600 less with better benefits and minimum excesses ****erally less than half of what FFW gave me). I should have cancelled a long time ago. Ensure that you do comparisons and quotes every year if you are with them. The name of "first for women" is so damaging because it gives you a deeply false sense of security. Integrity and honesty is lacking here. Stop overcharging women. It's wrong.

0
Replies (2)
1st for Women
1st for Women's reply17 Jan 2019, 15:13
Official
We have received your complaint, we will escalate to the Retentions Manager.

Kind Regards
The First for Women Team
RJ
Rachael J's update17 Jan 2019, 15:31
Reviewer Update
This company is pathetic. Women already go through so much. Look at violence, and abuse statistics. Particularly in South Africa. The last thing we need is an evil company trying to target and take advantage of us. I believe that the manner in which women are being treated by this company is strategic. I've never felt that type of bullying and gaslighting in a VERY long time. I've read other reviews now. ************ seems to be a strategy with FFW to make women give in whenever they have complaints with premiums and place claims. They're only nice to you when you are naive and not knowledgeable that you're actually being taken advantage of. I hope this company disappears entirely. I received my email for the cancellation without the cancellation letter. If I am billed by this company again even though I cancelled; I will take serious action. I am an equality activist and I am truly considering checking this company out and doing more research to see if other women are also being treated this way.