Non payment of claim

Good day, On the 27th of July 2019 I had an accident. I placed my claim on the 29th July 2019. I was then told that First for women will not pay my claim because I had a month where I reversed my premium, I indicated to them that my husband was retrenched and if possible, I can make an immediate payment of R730.00. My husband then phoned them and the claim was referred for dispute. The assessor for the insurance falsely indicated things that were not damaged by the accident. They decided to write my car off yet it is still functional. Their assessor is a *****. I have been in constant contact with Clarisse Borman and till today, First for women has not come back to me. I have been a loyal client of First for woman for over 3 years and this is how they repay me.