Nobody is home

<p>I am having trouble with first for women not coming back to me. First warning sign should have been the fact that they didn't even get back to me when I requested a callback for a quote via their website. </p> <p> </p> <p>I have called twice regarding this issue and nobody gets back to me! I'm new to first for women, I had a window claim. Glassfit broke my door whilst fixing my window. Glassfit has messed us around, time and petrol. Dora from Glassfit even made a shocking hint that we pay for their mistake.</p> <p> </p> <p>After some nastiness she agreed that Glassfit would fit the bill.</p> <p> </p> <p>We asked first for women to intervene. All that has done is made a stressful situation worse. I don't see how it is my responsibility to get and hand deliver a quote. I even complained about this on their service survey and still nobody gets back to me!</p> <p> </p> <p>Especially since we gave first for women the quote number. All I want is for someone to email me or call me (preferably both) to tell me when I can take my car into Renault! </p> <p> </p> <p>Apparently picking up the phone and requesting a quote be emailed to someone is very difficult.</p> <p> </p> <p>Also the alleged call that was supposedly made to me does not appear on my call history. I knew I was going to be out of range and requested I be sent an email updating me.</p> <p> </p> <p>So we will go hand deliver the quote and attempt to resolve the matter ourselves. Thanks for nothing! The ombudsmen would have a field day with this.</p> <p> </p>