AR
Amanda R

1 reviews | Active since Mar 2013

09 Nov 2017, 14:54

No update on my cellphone claim

I submitted a claim on Tuesday the 7th of November, i was promised that someone will call me on the following day. no one has called me. I have been calling in for feedback and being transferred from pillar to post or the line gets disconnected. i am unhappy with the service. My Policy Number: ********** 53

0
Replies (3)
1st for Women
1st for Women's reply09 Nov 2017, 15:28
Official

We acknowledge receipt of your complaint.

We are so sorry to hear about your experience. One of our Customer Relation Specialists contacted you without success and a message was left on your voice mail.

We will correspond with you via direct message, as we need more information regarding your complaint and will appreciate your reply.

Kind Regards,
The First for Women Team.

AR
Amanda R's update10 Nov 2017, 11:32
Reviewer Update
Hi Dorothy Is there anyone who will call me? Kind Regards, Amand
1st for Women
1st for Women's reply10 Nov 2017, 15:25
Official

Update:

We are pleased that this matter has been resolved to your satisfaction.

Kind Regards,

The First for Women Team.