A
Anonymous
1 reviews | Active since Jan 2020
18 Dec 2015, 16:35
NO RESPONSE AFTER SENDING MAIL REGARDING POL
I have sent 2 emails requesting changes to my policy. The mails are being read however there is no response<br> If i don't get feedback by Monday i will be cancelling my policy. There are many insurance companies out there<br> <br> This is totally unacceptable! I should not have to run after my insurers for a response. Sadly i have to come on here to get any feedback!
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1st for Women's replyOfficial
18 Dec 2015, 16:57Hello Cindycypm,
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the customer relations team to prioritise the matter for you.
We acknowledge the frustration caused and express our apologies for all the inconvenience.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the customer relations team to prioritise the matter for you.
We acknowledge the frustration caused and express our apologies for all the inconvenience.
Kind Regards,
The First for Women Team
1st for Women's reply18 Dec 2015, 16:57
Official
Hello Cindycypm,
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the customer relations team to prioritise the matter for you.
We acknowledge the frustration caused and express our apologies for all the inconvenience.
Kind Regards,
The First for Women Team
Thank you for bringing this matter to our attention.
We have in the interim escalated the matter to the customer relations team to prioritise the matter for you.
We acknowledge the frustration caused and express our apologies for all the inconvenience.
Kind Regards,
The First for Women Team