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allicia N

1 reviews | Active since Nov 2019

13 Jan 2024, 11:07

No refund yet

After one week still dont have my money back for insurance i have cancelled. The told me it will show Friday(yesterday) and when i request an call back again like before they phone and when you answer they put the phone down

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Replies (5)
1st for Women
1st for Women's reply13 Jan 2024, 11:26
Official
Hi Allicia, 
 
We are disappointed to hear about your service experience. 
 
Kindly note that your matter has been escalated to the relevant team to look into. 
 
Kind Regards,

The 1st for Women Team 
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allicia N's update15 Jan 2024, 13:28
Reviewer Update
Good day,

Someone phoned me this morning and asked if i can talk, i said no please phone me at 1 o'clock. So again no call at 1o'clock.

Can I get my money back that was suppose to be in my account on Friday.
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allicia N's update15 Jan 2024, 15:02
Reviewer Update
Someone just phoned me and now i must wait untill next week to get my own money back because someone did not do there work. Dis pateties dat ek vir my eie geld moet wag
1st for Women
1st for Women's reply15 Jan 2024, 15:19
Official
We do apologize for the inconvenience caused to you. 
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allicia N's update15 Jan 2024, 15:33
Reviewer Update
Ek wil nie ongeskik klink nie maar jammer maak dit nie reg nie. Ek moet my eie geld terug vra en wag en wag.