No one has come back to me

You attempted to debit my bank account on Monday 04 April, this was rejected and reversed due to the fact that I did not have sufficient funds in my account, mainly because I was unaware of the disgusting increase on my premiums which was close to R400.<br> <br> I called the call centre on Monday evening at around 5pm and was told that someone would contact me yesterday (05/04/2016) with regards to negotiating this increase. NO ONE has called me as yet!<br> <br> I do not have R1900 to pay for insurance and I want this cancelled with immediate effect and I do not want you attempting another debit order from my account as I do not have this money and this will then result in another debit order reversal which cost me R296.00 the last time.<br> <br> I want someone to phone me immediately and I want this policy cancelled.