TD
Tisha D

1 reviews | Active since Feb 2019

11 Nov 2024, 10:48

NO HUMAN INTERACTION

I sent an email to First for Woman requesting an updated policy. Today I saw that I was blocked. I then phoned the number and got through to an AI voice called Rachel. She asked what the problem is, I explained and she repeated her first response. The voice loops and there is no way you can contact 1st for Women. This is not good business practice

0
Replies (3)
1st for Women
1st for Women's reply11 Nov 2024, 10:51
Official
Hi Tisha

We acknowledge the receipt of your complaint.

Please be advised that we have escalated the matter to the relevant department for further assistance.

Kind regards,

The 1st For Women Team.
TD
Tisha D's update11 Nov 2024, 13:55
Reviewer Update
Good afternoon

Thank you for your call.. I have to apologize, the email I sent was delivered to the incorrect address. That was my mistake.

Thank you for sorting out my query so promptly. Much appreciated.

Regards
Tisha
1st for Women
1st for Women's reply11 Nov 2024, 14:16
Official
Hi Tisha

We are pleased to hear that you have been assisted.

Have a wonderful day.

Kind regards,

The 1st For Women Team